Terms & Conditions

• The tickets are valid at the selected date & time
• Passenger must arrive at the helipad location at least 45 minutes prior to the flight time
• If a passenger arrives after the flight time, they will be considered a “no show” & no refund.
• CANCELLATION POLICY: – Over 48 hours in advance No charges applied – Less than 48 hours in advance 50% of the booked cost will be charged – Less than 24 hours in advance 100% of the ticket price will be charged
• PREGNANCY POLICY: Should the passenger be 7 months pregnant or more, a valid doctor's certificate must be provided stating that she is medically fit and able to fly.
• Child Policy: Only children above two years of age are allowed to fly and required to purchase a seat but are not permitted to sit on an adult’s lap. Children from 2 years to 12 years old are not allowed to fly alone, unless accompanied with guardian.
• CAMERAS - NO COMMERCIAL FILMING: Ipads and selfie sticks and camera lenses with 400 mm are not permitted to use.
• SPECIAL NEEDS : passenger to provide his own lifting assistance service in/out of the helicopter.
• RIGHT OF REFUSAL-
• Heli dubai has the right to enforce dress safety code or to refuse any passenger to fly, at its sole discretion.
• All flights are subject to weather and visibility conditions.
• Tour routes may vary due to air traffic control stipulations or other operational or safety considerations.
• Heli Dubai reserves the right to use any acquired passengers photos or videos.
• Photos are not included in the helicopter tour experience, they can be purchased at the photo counter.
• 140 for heli dubai maximum weight